Warranty

Warranty

Please choose from the following options in order to redeem your warranty:

* If your iron has malfunctioned within 14 days of purchase, please follow the MAIL IN option. The $40.00 USD service fee is waived.
  You may also return to the original location of purchase to service your warranty immediately.

 

In order to redeem your warranty by mail please send the following (you do NOT need to send the product with the original box):

  • A. The damaged product.
  • B. Completed warranty form.
  • C. Copy of the original receipt, or bank statement, as proof of purchase (if you do not have either and it is a SOLEIL product we will still honor the warranty).
  • D. $40.00 USD service fee (check or money order).

* No products will be replaced without this payment attached (unless purchased within 14 days - must present proof of purchase)

* For redemptions from Canada, Hawaii, or Mexico, please send a $45.00 USD service fee.

* For other international redemptions, please send $50.00 USD.

Please allow between 7-14 business days to receive and process your claim.

 

You can process your claim at :

164 Ave winston churchill 

San Juan Pr 

00926

Para comprar una Garantía por Vida visite el siguiente link: Garantía


Por favor, no dude en enviarnos un correo electrónico con cualquier pregunta!

 

Disclaimer

BellaExpressPR cannot guarantee the quality of products sold by non-authorized retailers. Purchasing products from online sites not legitimately representing BellaExpressPR products forfeits this warranty. This includes non-authorized retailers on Amazon.

The warranty program does not cover shipping out of the Mainland U.S. For redemptions from Canada, Hawaii or Mexico please send $40.00 USD service fee. For any other internationals shipments, please send $45.99 USD.Bella Express is aware of non-authorized parties selling potentially counterfeit products on Amazon. This communication is to serve notice to our valued customers, retailers and distributors that Soleil is aware of this issue and actively working to resolve the issues. Please note that BellaExpressPR will NOT honor the warranty for any products sold on Amazon by non-authorized retailers.