Please choose from the following options in order to redeem your warranty:
* If your iron has malfunctioned within 14 days of purchase, please follow the MAIL IN option. The $40.00 USD service fee is waived.
You may also return to the original location of purchase to service your warranty immediately.
In order to redeem your warranty by mail please send the following (you do NOT need to send the product with the original box):
- A. The damaged product.
- B. Completed warranty form.
- C. Copy of the original receipt, or bank statement, as proof of purchase (if you do not have either and it is a SOLEIL product we will still honor the warranty).
- D. $40.00 USD service fee (check or money order).
* No products will be replaced without this payment attached (unless purchased within 14 days - must present proof of purchase)
* For redemptions from Canada, Hawaii, or Mexico, please send a $45.00 USD service fee.
* For other international redemptions, please send $50.00 USD.
Please allow between 7-14 business days to receive and process your claim.
You can process your claim at :
164 Ave winston churchill
San Juan Pr